Qualities of Top-Notch Leaders

By Robert Half Management Resources

As a manager, your goal is to ensure your team’s work is completed on time and within budget. This requires creating an environment in which employees feel challenged, rewarded and valued. Following are some qualities that many top managers use to bring out the best in their employees:


  • Adaptability. The best leaders adjust their management style to suit the needs and personalities of those on their teams. For instance, they might hold brainstorming sessions to generate new ideas on a business process but also welcome suggestions in writing, which may encourage less vocal employees to participate.
  • Strong communication skills. Top managers promote open, two-way communication with staff members. They’re able to convey complex information effectively, both verbally and in writing. They also listen intently to feedback from employees and follow through with appropriate action.
  • Ability to inspire. Leaders set the example for their teams by arriving at work each day eager for the challenges and opportunities ahead. They work one-on-one with employees to identify career paths and provide the necessary support for people to be successful with their goals.
  • Vision. Respected managers also stay one step ahead of the curve with business developments. For instance, when making purchasing decisions, they look for products that will suit their team’s needs many years down the road. They also explain to employees how their work ties into the firm’s goals and priorities so they feel connected to the company’s long-term success.
  • Trust.  The best leaders also know they can’t handle all of the group’s key projects themselves. They delegate authority to employees, giving them the power to do what’s needed to accomplish their assigned tasks without being micromanaged.
  • Decisiveness. Strong decision-making abilities are also essential. To be respected by those in their groups, managers must walk the fine line between wavering and making decisions too quickly.

The qualities outlined above can help any manager make a positive impression with employees and executives. Leaders should constantly reassess their management approach to make sure it remains relevant to current business conditions and employees.

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